Privacy Policy & SMS Terms of Service

Effective Date: 1/1/2026

Better Power, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy and SMS Terms of Service explain how we collect, use, and protect information when you visit our website, contact us, or communicate with us via SMS/text messaging.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address

  • Communication Information: Information you provide through web forms, email, phone calls, or SMS messages

  • Customer & Transaction Information: Information related to quotes, orders, service requests, scheduling, or support

  • Website Usage Information: IP address, browser type, pages visited, and analytics data collected through cookies or similar technologies

2. How We Use Personal Information

We use personal information for legitimate business purposes only, including to:

  • Respond to customer inquiries and service requests

  • Provide quotes, order updates, scheduling information, and customer support

  • Communicate with customers only in the manner they request, including SMS when explicitly opted in

  • Operate, maintain, and improve our website and services

  • Comply with applicable legal and regulatory requirements

Better Power, Inc. does not send marketing or promotional SMS messages.

3. Sharing of Personal Information

We may share personal information only as necessary with:

  • Service providers that support our operations (such as website hosting, IT services, communication platforms, or payment processors), strictly for business purposes

  • Legal or regulatory authorities when required by law

SMS consent is not shared with third parties or affiliates.
Mobile numbers and SMS opt-in information are used solely by Better Power, Inc. to communicate with customers regarding their specific requests or active business relationships.

4. SMS Terms of Service

SMS Consent

By opting into SMS from a web form, phone call, email request, or other medium, you agree to receive SMS messages from Better Power, Inc.

Types of Messages

Messages may include, but are not limited to:

  • Responses to customer inquiries

  • Scheduling or appointment communications

  • Order updates or service notifications

  • Account-related or support communications

Messages are transactional and service-related only.

Messaging Details

  • Message frequency may vary

  • Message and data rates may apply

  • To opt out at any time, text STOP

  • For assistance, text HELP or visit our website at https://www.betterpower.us

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance website functionality, analyze traffic, and improve user experience. You can manage cookie settings through your browser preferences.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.

7. Your Rights and Choices

In accordance with applicable New York State and U.S. laws, you may:

  • Request access to or correction of your personal information

  • Request deletion of personal information where legally permitted

  • Withdraw SMS consent at any time by replying STOP

To make a request, contact us using the information below.

8. Updates to This Policy

We may update this Privacy Policy and SMS Terms of Service from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Information

If you have questions about this Privacy Policy or SMS Terms of Service, contact:

Better Power, Inc.
Website: https://www.betterpower.us
Email: support@betterpoweronline.com
Phone: 585-615-0983